Clocking out: IT giants pivot to fixed and outcome-based pricing, driven by growing use of AI tools

Clocking out: IT giants pivot to fixed and outcome-based pricing, driven by growing use of AI tools

“Because of AI, there is more of a shift towards output and outcome-based pricing than input-based pricing. Right now, I have nothing to report on the revenue impact, positively or negatively, but that is a trend, and we are also very strongly advocating and providing solutions which are more outcome-based solutions for our clients,” C Vijayakumar, CEO of HCL Tech, said at the company’s post-earnings press conference on 21 April.

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